Relief Security Support Officer - Site Services



Location: Millbrook, Bedfordshire
Shift Pattern: 160 hours per calendar month
Job Reference: SE OFF 2

Job Summary

Reporting to – Deputy Security Manager

Role Responsibilities

  • Protection of Company premises, assets and personnel
  • Providing shift support, covering vacant shifts as required
  • Providing emergency response cover to the site, using relevant equipment and training (Commercial Fire Fighter, using Breathing Apparatus)
  • Welcoming Guests and providing a positive Guest experience
  • Monitoring and authorising entrance and departure of employees, guests and other persons to guard against theft and maintain security of premises
  • Completing reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorised persons or unusual occurrences
  • Inspection and adjustment of security systems, equipment and machinery to ensure operational use and to detect evidence of tampering
  • Answering all alarms and investigating disturbances
  • Conducting searches of personnel and vehicles
  • Providing cover of main phone switchboard and Radio Control during non-standard hours
  • Acting in accordance with the behaviours for Millbrook staff at all times



  • Qualifications

    • Good standard of education
    • SIA Licence (preferred)



    • Previous security role (desirable)
    • Experience in a customer-focused role (desirable)



    • Having a basic knowledge of IT using Microsoft Office packages
    • Good verbal and written communication skills
    • The ability to solve problems as they arise
    • A good knowledge of customer care
    • A confident approach and ability to deal with difficult/confrontational people
    • The ability to work with technical equipment (e.g. CCTV and radios)


    Personal Behaviours

    • The ability to respond positively to stressful situations
    • Having teamwork skills
    • Being able to follow instructions
    • The ability to be patient and flexible, regardless of the situation
    • Having a polite and approachable manner at all times
    • A non-judgmental approach
    • A willingness to learn and take training opportunities when offered



    • Having full colour vision
    • Having suitable physical fitness
    • Flexibility to travel as and when required
    • Full UK driving licence
    • SC clearance or ability to achieve this if required (UK national with residency in the UK for the last 5 years)
    • Willing to undergo a Criminal Disclosure check

Other Information

Working Environment: Office/Site

To apply please email your CV and salary expectations to

Sign Up to Millbrook's Free Updates

Passionate about Safety, Customer Service and Technical Excellence