Senior Manager - Interior

Location: Leyland, Lancashire
Shift Pattern: Days
Job Reference: LEYISM1

Job Summary

As Senior Manager – Interior, you will be primarily responsible for the Interiors Group key objectives and targets, including the delivery of the planned P&L, projected sales growth, and the investment plan.

You will maintain cost effective operations, with a high focus on employee safety, employee engagement, customer satisfaction and operational excellence (through application of industry lean tools and management best practice).

Role Responsibilities

  • Health, Safety, Environment & Security:
    • Overall responsibility for Health, Safety, Environment & Security within the respective Group.
    • Develop a proactive culture of prevention.
    • Ensure appropriate PPE is being used at all times in designated areas.
    • Ensure H&S procedures & processes are appropriate and being applied.
    • Ensure appropriate security measures are in place and being used in the labs.
    • Reduce risks to the organisation by maintaining the highest standards in health, safety, environment & security.


  • Customer service:
    • Overall responsibility for ensuring delivery of the highest levels of customer experience, satisfaction and excellence.
    • Ensure delivery of customer tests on time to contracted requirements.
    • Build relationships with current and future customers contributing towards business development.
    • Report monthly for quality of service within the group.
    • Drive process improvements to improve overall efficiency.


  • Technical excellence:
    • Support the Chief Engineer in driving technical excellence within the group.
    • Support the organisations goal of becoming the lab of choice for the industry.


  • Compliance:
    • Ensure all work is completed in compliance with relevant standards and accreditations.
    • Use KPIs to drive improvements in group performance.
    • Ensure effective and timely completion of improvement actions.
    • Warrant compliance with ISO9001, 14001, 23201, 27001.


  • Human resource:
    • Create and lead a high performing team.
    • Recruit Managers in conjunction with HR.
    • Identify development needs and create appropriate training plans.
    • Develop Managers to ensure consistent high quality of service.
    • Develop Group structure to support current and future needs.
    • Identify high potentials and high performers through succession planning.
    • Complete performance reviews and set SMART objectives.
    • Take action to address performance, absence, timekeeping, capability, behaviours and monitor holidays, time cards, overtime etc.
    • Contribute to Millbrook becoming an employer of choice.


  • Financial performance:
    • Deliver customers tests to contracted requirements to budget.
    • Prepare the budget for the Group.
    • Deliver EBITDA and revenue in line with agreed budget and objectives.
    • Maximise EBITDA from existing assets.
    • Drive cost reduction and business improvement actions.
    • Drive business growth.
    • Manage budget, costs, finance forecast and reporting.
    • Work with the Commercial Team to drive business growth.
    • Validate purchase orders of items to support work and improvement actions up to an agreed level and approve invoices in line with department budget.


  • General:
    • Liaise with support departments including Facilities, HR, Finance, Purchasing, Health, Safety, Environment & Security on all departmental related matters.
    • Act in accordance with the behaviours for Millbrook employees at all times.
    • Lead by example.

Personal Specification


  • Qualified to bachelor degree or equivalent, preferably in an automotive or mechanical discipline.
  • You should be a Chartered Engineer or working towards becoming a Chartered Engineer.
  • IOSH/NEBOSH qualification an advantage.


  • Significant Operations management experience in a large testing, or manufacturing organisation is essential. (Preferably automotive, interior components).
  • Experience of DV and PV testing of interior components for a Tier 1, Vehicle Manufacturer, or independent test provider is essential.
  • Delivery of multiple and complex capital investment programs is essential.
  • Proven record in achieving financial objectives is essential.
  • Experience of working with highly technical test equipment is essential.
  • Experience with working to European Regulation, OEM standards, UKAS17025.
  • Evidence of ability to drive continuous improvement of lab efficiency and quality is essential
  • Evidence of ability to improve the performance of people is essential.
  • Experience in lean manufacturing methodologies is required.


  • A result driven, hard-working and experienced manager.
  • Ability to develop strong relationships with customers, winning and maintaining their respect and trust.
  • A solid understanding of environmental testing techniques and equipment including environmental chambers, electro-magnetic shakers and materials testing is essential.
  • Efficient and effective reporting and communication skills with all staff are seen as essential for the role.
  • Highly organized, able to manage priorities in an efficient manner.
  • Fully proficient with office tools and software.
  • Strong problem solving capabilities.
  • Team building and team motivation.
  • Efficiency and quality improvement through appropriate use of lean techniques.

Personal Behaviours

  • A strong leader who will bring their team with them to perform at the highest levels.
  • Takes total responsibility for achieving the group’s objectives.
  • Charismatic, outgoing, a people person, a persuader, not a shouter.
  • Someone who can bring people together to work towards a common goal.
  • A mentor who will be able to develop people in their group.


  • Flexibility to travel as and when required, although expected to be infrequent.
  • Full UK driving licence.
  • Willing to undergo a Criminal Disclosure check.


To apply please email your CV and salary expectations to

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Passionate about Safety, Customer Service and Technical Excellence